Request a Service

Please complete the required fields highlighted below before continuing.

Customer Information

So our technical team knows who they're speaking with and how best to reach you.

Full Name*

Company / Organization (optional)

Phone Number*

WhatsApp Number (optional)

Email Address (optional)

Preferred Contact Method

Generator & Power System Details

A few technical details help our engineers prepare before they arrive on site.

Generator Brand / Make (if known)

Model Number (if known)

Generator Capacity (kVA) (if known)

Fuel Type

Work Type (nature of the premises)

Does the system have an ATS / AMF Panel?

Yes No Not Sure

Describe the Problem / Requirement (optional but helpful)

Site & Scheduling

Let us know how urgent this is and where our technician needs to go.

Urgency Level

RoutineCan be scheduled within the week UrgentNeeded within 24â€“48 hours EmergencyGenerator down â€” need help now

Preferred Service Date (optional)

Preferred Time (optional)

Site Address / Location*

Photos or Videos of the Issue (optional) Click to attach photos/videos of the generator or panel â€” helps our team diagnose faster

Additional Notes (optional)

Review Your Request

Please confirm the details below before submitting to our technical team.

Service Request Submitted

Thank you. Your request has been received by Samitronic Engineering Services. Our technical team will review it and contact you using your preferred method.

Your Reference NumberSES-000000

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Customer Information

What Service Do You Need?

Generator & Power System Details

Site & Scheduling

Review Your Request

Service Request Submitted